Privacy Notice

Introduction

Misa Luna Limited ("we", "us", or "our") operates mobile applications and web platforms including ResusSim-Monitor, PLAB2Timer Pro, PLAB2 Buddy, ResusSim web platform, and LimanTerapi. This privacy notice explains how we collect, use, and protect your personal information when you use our services.

Data We Collect

We collect minimal data necessary to provide and improve our services:

• App usage data: Basic analytics such as app launches, feature usage, and crash reports. This data is pseudonymised where possible and does not identify you personally.
• Account information (LimanTerapi only): Name, email address, and information you provide when booking appointments or communicating with therapists.
• Contact information: If you contact us via email or our contact form, we collect your name, email address, and message content.

Important: Our medical simulation apps (ResusSim-Monitor, ResusSim web platform) do not collect, store, or transmit any real patient data. All scenarios and vital signs are simulated for training purposes only.

How We Use Your Data

We use your data to:

• Provide and maintain our services
• Improve app functionality and fix bugs
• Respond to your enquiries and support requests
• Send important service updates (where you have opted in)
• Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Data Protection

We take data protection seriously. All data is stored securely using industry-standard encryption. For LimanTerapi, all client-therapist communications and appointment information are encrypted and stored in compliance with UK data protection regulations.

Analytics and Error Logging

We use pseudonymised analytics to understand how our apps are used and to identify technical issues. Error logs may include device information (model, operating system version) but do not include personal identifiers unless you explicitly provide them in a support request.

Your Rights

Under UK data protection law, you have the right to:

• Request access to any personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

To exercise these rights, please contact us at info@misaluna.com. We will respond to your request within 30 days.

Data Retention

We retain your data only for as long as necessary to provide our services or as required by law. For LimanTerapi, clinical records are retained in accordance with professional and legal requirements. For app usage data, we typically retain pseudonymised analytics for up to 24 months.

Third-Party Services

Our apps may use third-party services for analytics, error reporting, and app store distribution. These services have their own privacy policies. We use reputable providers that comply with data protection regulations.

Changes to This Notice

We may update this privacy notice from time to time. We will notify you of any significant changes by posting the new notice on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy notice or our data practices, please contact us at:

Misa Luna Limited
Email: info@misaluna.com